About Us

GRW Recruitment are a vibrant recruitment agency based in the North East of England. With a sole focus on recruitment within the contact centre sector we utilise our previous experience to ensure maximum results. We have continued to grow since becoming established in 2016 and have some ambitious plans for the future.

With a fresh, alternative approach to recruitment and a combined experience of over 25 years, we establish a positive, personal relationship with everyone we work with. Delivering excellent results for both candidates and clients as a result.

Our Approach


At GRW Recruitment, we offer a comprehensive knowledge of recruitment across a range of sectors with industry specialists to hand. This dedicated and focused approach allows us to provide a first class quality of service to both candidates and clients meaning you can rest assured that you’re in the most capable of hands.


We believe in a more personalised approach to recruitment which is why we speak to every single applicant directly to assess their skills for a particular role. This approach also extends to our clients who we establish a personal relationship with to better aid the growth and development of their business over the long term.


Our vast experience of over 25 years means we are aware of the nuances and challenges businesses face when recruiting, both in the short term and long term. As a result of this seasoned knowledge we are able to better identify candidates who will succeed within each particular role, ensuring success for all involved.


What our clients say

We approached GRW with a last minute, short notice request that we didn’t have the internal resource to support. The GRW team were quick to grasp our requirements and most importantly delivered as promised. I was and continue to be very impressed with both the volume and quality of candidates GRW provide.

Recruitment Business Partner

We engaged with GRW to support us through a significant period of growth following a recommendation. They were attentive throughout the whole journey and provided high quality applicants which enabled us to achieve exactly what we set out to. We will continue to utilise their skills and experience as we move forward.

Call Centre Manager

Our team

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